DC Isolator recall

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Do you really know what’s on your roof?

 

Recent recalls of four brands of solar power isolator switches have thrown the spotlight on the need to maintain solar power systems.

Like any electrical equipment, solar panels need to be regularly maintained for safe and efficient use. We understand the importance in making sure you receive the most from your investment in a solar system.

It’s important to remember that regular maintenance should be carried out in accordance with the manufacturer’s instructions, which will include shutting the system down correctly first.

The Importance of Solar Maintenance

Recent recalls of four brands of solar power isolator switches have thrown the spotlight on the need to maintain solar power systems.

Horan & Bird, Master Electricians in Townsville were called recently to a local house and a roof spot fire caused by an appliance associated with a Solar System (as the photo clearly shows).  It serves as a reminder as a consumer, to consider the brand of isolator installed at your home alongside the period of regular maintenance of your solar array.

We have been told that in the above incident, a recalled DC Isolator was not the cause, however, our message remains to promote the recall issue to the thousands of customers who are no longer adequately serviced by their original solar installer. We also remain worried that as many installers and resellers have left the industry, consumers may not have received professional communication warning them of the brand of isolator installed and been give notice identifying their rights. We have included some of this information at the bottom of this post.

Like any electrical equipment, solar panels need to be regularly maintained for safe and efficient use. It’s important to remember that regular maintenance should be carried out in accordance with the manufacturer’s instructions, which will include shutting the system down correctly first.

Solar Safe was founded to help consumers left without an installer or who have been supplied poor quality systems. We understand the importance in making sure you receive the most from your investment in a solar system and this fire suggests that very regular maintenance of your solar system is required.

Through our online safety videos, helpful tips and tricks and valuable information, Solar-Safe aims to help you maximise the performance and the safety of your system.

Remember – We’re here to help!

Subscribe to find out more about Solar Safety from the Solar Safety Experts.

Recent rain events in Queensland, have exposed the reason behind a number of Recalls that have sent many solar companies out of business , resulting in Recalled DC Isolators being left on the roof and subject to failure. FullSizeRender

Govt Posted News on the recall follows:

Avanco isolator recall

In Queensland, The Attorney-General and Minister for Justice has issued a product recall and prohibition on the supply or installation of some Avanco and PVPower brand DC isolators.

Solar power systems with these DC isolators installed should be shut down immediately, by following the shutdown procedure, until the isolators can be replaced.

Recall notice on Blueline Solar Pty Ltd

Again in Queensland, The Attorney-General and Minister for Justice issued a recall notice on Blueline Solar Pty Ltd on 22 September 2014.

The recall notice requires Blueline Solar to replace recalled isolators. Heavy penalties apply for failure to do so.

Your consumer rights

All Australian businesses have an obligation to supply safe products.

As a consumer, you have legal rights called consumer guarantees. If a product does not meet a consumer guarantee, you have a right to a remedy.

If a product is unsafe, it has failed to meet the consumer guarantee for acceptable quality. You are entitled to your choice of a refund, repair or replacement.

You should approach the business that supplied the isolator (i.e. the electrician or solar business) and request either a refund or that your isolator be replaced with a similar, but safe, product.Another DC Isolator switch fail

The supplying business has an obligation to provide you with your choice of a refund or replacement because the product they supplied is unsafe. The supplying business also has an obligation to perform, free of charge, any labour required to remove and/or replace the faulty isolator.

 

http://www.qld.gov.au/law/laws-regulated-industries-and-accountability/queensland-laws-and-regulations/fair-trading-services-programs-and-resources/fair-trading-latest-news/avanco-isolator-recall/

RECALLS

  • NHP DC ISOLATORS

    The Australian Competition and Consumer Commission (ACCC) has issued a product safety recall for two models of NHP branded DC solar isolator switches. This includes switches replaced as a result of a previous recall in February 2014.

  • INFINITY AND OLSENT–BRANDED INFINITY TPS AND ORANGE ROUND ELECTRICAL CABLES

    The Australian Competition and Consumer Commission (ACCC) has recalled all INFINITY and OLSENT–branded Infinity TPS and Orange Round low voltage electrical cables.

  • GEN3 AND SPM ROTARY DC ISOLATORS

    On 18 June 2014, the Australian Competition and Consumer Commission (ACCC) issued a product safety recall for several models of DC isolator supplied by Uniquip Industries.

  • AVANCO-BRANDED DC ISOLATORS

    On 12 May 2014, the Australian Competition and Consumer Commission (ACCC) issued a national product safety recall for several models of Avanco brand DC isolators. The national recall follows an earlier Queensland Government product recall.

  • DKSH AUSTRALIA – PVPOWER DC ISOLATOR

    The Australian Competition and Consumer Commission released a product recall notice on 4 March 2014 for the DKSH Australia Pty Ltd “PVPower” branded DC isolator.

Or see more at: http://www.solaraccreditation.com.au/

 

 


 

 

 

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